Operations teams across support, healthcare, logistics, and field services run voice AI on Heybreez — at production scale, with real numbers behind it.
iStar replaced 6 tiers of phone triage with a single Heybreez voice agent that authenticates, fetches account state, and resolves common requests inline — escalating only when policy requires it.
Helix uses Heybreez to confirm, reschedule, and cancel patient appointments end to end — calendar-aware, HIPAA-compliant, and integrated with their EHR.
Drivers get a Heybreez call ahead of every assignment — route, ETA, special instructions — with confirmations written back to dispatch in real time.
