Last updated: 17 August 2026

Cookie Policy

This Cookie Policy explains how Breez AI Technologies Inc. (“HeyBreez”, “Breez”, “we”, “us”, or “our”) uses cookies and similar technologies on our website https://heybreez.ai.

By using our site, you consent to the use of cookies in accordance with this policy. You can manage your preferences at any time via the Cookie Settings link in our site footer.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help us recognize your browser, remember preferences, and improve site functionality.

Types of Cookies We Use

Necessary Cookies

These are required for the basic operation of our site (e.g., security, session management). They are always active and cannot be switched off.

Example:
  • Session cookies
  • CSRF tokens
  • hb_consent: Stores your cookie choices in your browser so we do not ask again on every page. Stored for up to 12 months.

Functional Cookies

Enable enhanced functionality and personalization. Off by default — nothing in this category loads until you turn it on.

Example: Zendesk Messaging (Web Widget): Runs our support chat so you can talk to us, and remembers your conversation between pages. If you do not enable this category, the chat widget is never loaded and Zendesk is not contacted.

Analytics Cookies

Help us understand how visitors interact with our site so we can improve performance.

Example: PostHog (ph_*): Tracks page usage, clicks, and events, and records anonymized session replays with all form inputs masked. Stored for up to 1 year. Off by default — no PostHog cookie is set until you enable this category.

Marketing / Advertising Cookies

Used to deliver relevant marketing messages.

Example:
  • RB2B Tracking: Associates visits with business email domains to improve B2B marketing.
  • May send marketing communications if consent is given.

Managing Cookies

  • When you first visit our site, you will be asked to choose which categories of cookies you allow.
  • You can change your preferences at any time by clicking Cookie Settings in our footer.
  • You may also adjust your browser settings to block or delete cookies.

Please note: Disabling some cookies may affect the functionality of our website.

Third-Party Cookies

Some cookies are placed by third-party services we use, such as:

  • PostHog (Analytics) — Privacy
  • Zendesk (Customer Support / Functional) — Privacy
  • Intercom (Customer Support / Functional) — Privacy
  • RB2B (Marketing / Lead Tracking) — Privacy

Updates

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions, please contact us at hello@heybreez.ai. Thank you for visiting Breez.

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